Frequently Asked Questions

First - Please have parent/guardian permission when purchasing.

Are you on Social Media?

• Yes, I sure am!
• Instagram: @myhappyhobbyslimes
• YouTube: My Happy Hobby Slimes
• Facebook: My Happy Hobby Slimes

When Will My Slime Arrive?

• If you order a Slime that is in stock, it will be packaged and leave the shop within 1-3 business days.
• After it arrives at the post office, it will depend on which shipping method you have chosen. First Class Mail shipping can take 3-5 business days to arrive to you.
• Priority Mail shipping can take 1-3 business days.
• Tracking is provided for all U.S. shipments. If the package shows "delivered" we cannot refund, or replace if lost or stolen. Call your local post office with your tracking number in this case.

Do You Ship Internationally?

• Yes I do to "most" International countries.
• Please note though, I am not responsible if your shipment becomes lost or stolen. I also cannot control the time it takes for your package to arrive once it crosses International borders or what Customs does to the package/slime. Thank you for understanding.

My Slime Arrived Sticky?

• PLEASE follow the enclosed instructions.
• Slime shipped during warm months can become sticky during travel.
• I am not responsible if too much Activator is added to slime which can make it hard or rubbery.
• Also not responsible if slime deflates, shrinks, melts, or loses its consistency and size over time. Please note that all slimes have a limited life span that could vary depending on how much you play with the slime.

Can I Have Free Slime?

• Sorry, I do not give out free Slime

Can I Review Your Slime?

• Yes, if you would like to review my slime, you may purchase it and if you are satisfied with your purchase, I would love for you to upload a video on Instagram using #myhappyhobbyslimesproof and have a chance to be featured on my story.

Can You Review My Slime?

• At the moment I am not doing any reviews.

Do You Refund or Replace Slime?

ALL SALES ARE FINAL - PLEASE READ

• Unfortunately I do not offer returns, refunds or exchanges. .
  If I suspect fraudulent or suspicious purchases, I will contact you and I have the right to refuse such purchases. 
• If you have questions about your slime PLEASE EMAIL ME WITHIN 1-3 days of receiving your purchase and I will assess the situation and see if I can help (mhhslimes@gmail.com).
• If your package was unable to be delivered due to incorrect address on your part, or delivery was attempted by USPS, but failed I cannot refund.

Contact Info?

• mhhslimes@gmail.com
• I or a member from my team will try to reply within 1-2 Business days.
• I WILL NOT REPLY TO EMAILS ASKING QUESTIONS THAT  HAVE BEEN ANSWERED ON THIS PAGE.